Delivery needs arranging too
For every delivery order, it must be clear who will take it to the guest.
Online ordering through your website
Your guests order directly on your restaurant website. For delivery, connect a delivery service or use your own drivers.
Example · generated imageEveryday challenges
No direct ordering channel
People who know your restaurant still can't order through your website.
You accept the order on your own website and decide whether a delivery service or your own drivers will deliver it.
Your own ordering channel.
With Kydyrov, guests can choose food on your restaurant website and order directly from you.
MenuTable 08
Table 08
Example
Menu with options
Guests choose a variation and ingredients, and add a note.
Order types depend on setup
Via QR code at the table, for takeaway or for delivery. We agree in advance which options you will have.
Straight to the ordering system
The order arrives in the ordering system alongside every other channel.
Optional loyalty programme
We can introduce one if you want it. We agree on the model with you.
The process
Ready to launch in three steps.
Define the ordering model
We decide on collection or delivery, operating times and how ordering fits into your website.
Set up the menu and handover
The menu, variations and transfer of orders are prepared.
Place a test order
We check the path from guest to kitchen, including feedback and the agreed payment process.
FAQ · Online ordering
Frequently asked questions.
Your own website, collection, delivery and the limits of the preview.
Can ordering be added to my existing website?
We first check how your website was built and which access is available. We then decide whether to embed the ordering section directly or open it through a clearly visible link. Design, domain and responsibility for later updates are agreed as part of this.
Can I offer collection only and add delivery later?
Yes, you can start with collection only. We clarify ordering times, the collection point and feedback to guests. Adding delivery later also requires a delivery area, pricing rules, capacity and a confirmed delivery process.
How do we prevent orders outside opening hours?
Ordering times, closed days and the order cutoff are defined before launch. We also clarify whether advance orders are planned and how much preparation time the kitchen needs. These rules must reflect the actual business; the demo does not establish them for your location.
Who handles delivery when a guest orders online?
That is a separate decision from the ordering channel. We can plan around your driver team or an external delivery partner. Availability, contracts, costs and technical integration are checked in advance. Having an account with a delivery platform does not automatically mean it will deliver orders from your own website.
Are online payment and a loyalty programme already included?
Both are agreed separately. For payments, we clarify the provider, methods, fees and handling of failed payments or refunds. A loyalty programme needs clear earning and redemption rules. The demo does not show a live payment or loyalty service.
Can't find your question?
Tell us about your situation. We'll work through your questions with you.