Manage orders centrally

Table, online, kiosk: when orders arrive separately, your team has to re-enter and piece them together.

Till station at a restaurant counter with a central order overview on a touchscreen and a receipt printer.Example · generated image

Everyday challenges

Separate devices for separate channels

Each ordering channel has its own screen.

Details are retyped or called out

Every handover is a point where information can be lost.

Update prices and availability in each place

A dish sells out, and someone has to remove it from several systems.

No one can see the status

The only way to know whether an order has reached the kitchen is to ask.

Every extra step demands attention you don't have during the rush. And every retyped line is another chance for something to go wrong.

One ordering system for every channel.

The Kydyrov ordering system brings orders together and passes them to the next station.

Every ordering channel in one place

Orders at the table, at a kiosk and through your website, for takeaway or delivery.

All details stay with the dish

Variation, ingredients, notes, table and payment status stay together.

Central pricing and availability

Update them once, in one place.

The status is visible

Guests, kitchen and service see the same status.

With our till system or yours.

We can install a new till system for you. If you already have one, we can set up Kydyrov on your system. We check its suitability in advance.

Guest places an orderat the table, on their phone or at a kiosk
Kydyrov ordering systemTicket, order status, payment status
Till systeminstalled by us or your existing till
The process

Ready to launch in three steps.

  1. Review ordering channels

    We review your till, channels and the path an order takes through your business.

  2. Set up the menu

    Items, variations, prices and the agreed connections are prepared.

  3. Test with the team

    We walk through incoming orders, special requests, changes and handovers together.

FAQ · Ordering system

Frequently asked questions.

What matters for reliable order receipt and connecting your equipment.

Does the ordering system automatically replace my till?

The ordering system manages orders and their processing status. The till solution included or connected is agreed separately. We check the available interfaces for your existing till; placing an order does not automatically make any till compatible.

Which ordering channels should come together in one place?

The intended channels are the agreed options at the table, through your website and at a kiosk. We first identify which ones your business actually needs. External delivery platforms are only included if a suitable integration has been checked and agreed as part of the service.

How do variations and special requests reach the kitchen?

In the demo, the variation, removed ingredients and an additional note are attached directly to the ticket. For your business, we structure these details around your menu. It is particularly important to distinguish between selectable options, surcharges and notes that your team needs to review.

What happens if an order changes after submission?

We define who can still change or cancel an order and how the kitchen is informed. Preparation already underway and any necessary refunds need a separate process. The demo's simple status display does not yet cover all these exceptions.

Who updates prices and sold-out dishes?

Before launch, we define which system holds the master menu and which staff can edit it. This helps avoid different information appearing on the till, website and kiosk. Maintenance and the transfer of updates are therefore part of setup planning.

Can't find your question?

Tell us about your situation. We'll work through your questions with you.

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